BUSINESS TRAINING via

LiVE on Zoom

LiVE interactive Video Education Design and Delivery Training

Design and deliver Live interactive Video Education (LiVE) Workshops that improve learner engagement, training accessibility and learning outcomes

  • Learn how to design and deliver an effective LiVE workshop, tutorial or class to maximise engagement, interaction and effective learning
  • Be able to harness technology to create deeper learner engagement and classmate interaction, leading to exceptional educational outcomes
  • Broaden teaching skills and capabilities, including the step-by-step fundamentals of using live video technology tools
  • Be more attractive to employers and clients seeking to deliver training to remote or decentralised learners

$495  |  4 hours (3 hour workshop plus additional reading and preparation)

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Attracting New Customers
Maximising Time and Energy

Chinese customer strategy for business leaders and marketers

Upskill your business to deliver exceptional service and solutions for the growing Chinese customer segment.

  • Identify, strategise, realise and maximise the significant opportunities provided by Chinese-speaking customers
  • Develop the cultural awareness, knowledge and skills to implement a successful Chinese customer strategy and provide exceptional service to Chinese customers
  • Become an Accredited Chinese Customer Professional upon completion of this course

$298   |   Delivered online

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Chinese Service Excellence for Service Professionals

Upskill yourself to deliver exceptional service and solutions for Chinese customers.

  • Improve your understanding, knowledge and skills so you can communicate and engage more effectively with Chinese customers
  • Take the next step in your career and become even more valuable to an employer
  • Become an Accredited Chinese Customer Professional upon completion of this course

$98  |   Delivered online

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Attracting New Customers
 Customer Conversations in Mandarin Chinese

Customer Conversations in Mandarin Chinese

This course is a practical and highly valuable course which develops conversational communication skills in Mandarin that are needed to effectively engage with Chinese customers and provide exceptional service.

  • Develop conversational Mandarin skills to make Chinese customers feel welcomed and respected.
  • Delight Chinese customers by delivering improved service outcomes through more effective communication.
  • Differentiate your business as ‘Chinese-friendly’ so you can attract more Chinese customers.

$398

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Maximising Time and Energy

Learn how to work smarter not harder

Get the most out of yourself so you can more effectively lead your team or business.

  • Work smarter not harder
  • Boost your energy, clarity and focus
  • Become more efficient and effective

$195   |   2 sessions (2 hours per session)

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Maximising Time and Energy
Attracting New Customers

Attracting New Customers

Increase revenue using proven and cutting-edge strategies that will attract, engage and delight new customers.

  • Understand why your product and/or service appeals to your target customer
  • Be more effective in reaching and engaging with your target customer
  • Sell more, and more often

$195   |   2 sessions (1.5 hours per session)

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Customer Service Excellence

Build employee skills so they exceed customer expectations, close more sales and build lifelong loyalty.

  • Attract, engage and delight new customers
  • Employees are more successful and effective in their role
  • Improve employee leadership and delegation skills

$295   |   2 sessions (2 hours per session)

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Customer Service Excellence
Professional Selling Excellence

Professional Selling Excellence

Close more sales and increase revenue through proven sales strategies that can be applied to any industry and customer type.

  • Identify and plan sales prospects
  • Conduct presentations and close sales
  • Build client relationships and grow your network

$395   |   2 sessions (2 hours per session)

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Managing People and Performance

Become a better leader so you can improve individual performance and build highly effective teams.

  • Improve the performance of individual team members
  • Attract and retain star performers
  • Build a cohesive high-performance team that delivers improved results

$395   |   2 sessions (2 hours per session)

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Managing People and Performance