BUSINESS TRAINING via

LiVE on Zoom
Maximising Time and Energy

Chinese customer strategy for business leaders and marketers

Upskill your business to deliver exceptional service and solutions for the growing Chinese customer segment.

  • Identify, strategise, realise and maximise the significant opportunities provided by Chinese-speaking customers
  • Develop the cultural awareness, knowledge and skills to implement a successful Chinese customer strategy and provide exceptional service to Chinese customers
  • Become an Accredited Chinese Customer Professional upon completion of this course

$298   |   Delivered online

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Chinese Service Excellence for Service Professionals

Upskill yourself to deliver exceptional service and solutions for Chinese customers.

  • Improve your understanding, knowledge and skills so you can communicate and engage more effectively with Chinese customers
  • Take the next step in your career and become even more valuable to an employer
  • Become an Accredited Chinese Customer Professional upon completion of this course

$98  |   Delivered online

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Attracting New Customers
Maximising Time and Energy

Maximising Time and Energy

Learn how to work smarter not harder

Get the most out of yourself so you can more effectively lead your team or business.

  • Work smarter not harder
  • Boost your energy, clarity and focus
  • Become more efficient and effective

$195   |   2 sessions (2 hours per session)

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Attracting New Customers

Increase revenue using proven and cutting-edge strategies that will attract, engage and delight new customers.

  • Understand why your product and/or service appeals to your target customer
  • Be more effective in reaching and engaging with your target customer
  • Sell more, and more often

$195   |   2 sessions (1.5 hours per session)

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Attracting New Customers
Customer Service Excellence

Customer Service Excellence

Build employee skills so they exceed customer expectations, close more sales and build lifelong loyalty.

  • Attract, engage and delight new customers
  • Employees are more successful and effective in their role
  • Improve employee leadership and delegation skills

$295   |   2 sessions (2 hours per session)

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Professional Selling Excellence

Close more sales and increase revenue through proven sales strategies that can be applied to any industry and customer type.

  • Identify and plan sales prospects
  • Conduct presentations and close sales
  • Build client relationships and grow your network

$395   |   2 sessions (2 hours per session)

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Professional Selling Excellence
Chinese Customer Success

Chinese Customer Success

Capitalise on Chinese customer opportunities by better understanding the desires and motivations of Chinese customers.

  • Understand what Chinese Customers are looking for
  • Learn how to engage with Chinese customers so they feel respected and valued
  • Maximise the Chinese customer opportunities available to your business

$158  |   3 sessions (1 hour per session)

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Managing People and Performance

Become a better leader so you can improve individual performance and build highly effective teams.

  • Improve the performance of individual team members
  • Attract and retain star performers
  • Build a cohesive high-performance team that delivers improved results

$395   |   2 sessions (2 hours per session)

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Managing People and Performance
Maximising Team Performance

Maximising Team Performance

Build high-performance teams that are motivated, engaged, collaborative and effective.

  • Improve team performance, collaboration and results
  • Increase the engagement, effectiveness and satisfaction of individual team members
  • Deliver a better workplace and customer experience

$395   |   2 sessions (2 hours per session)

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